what our customers say
We value your custom and confidence in our service, and by offering only the highest quality products and customer care possible we hope you will return to us. So here are just a few testimonials and images of the actual items purchased by our customers whose permission we have obtained prior to publishing their comments:
"The two items are completely as described on your website, if not even nicer in real life. They were packaged beautifully and dispatched extremely promptly, and I am absolutely delighted with them and with the customer service I have received from you. I look forward to visiting your website again, and would be very happy to recommend Love Handbags to anyone. Again, thank you so much. Kind regards, Alyson." (Essex, UK)
"I have just received my Mulberry Adena bag and I love it, beautiful condition and opening the parcel is so special with the generous chocolate ribbon and one of your own calico bags. I love the croco print it is perfect, just classy and expensive looking as one would expect from Mulberry and the bag is well structured and roomy, I shall get lots of use from it. I am so glad I saw this one when I was looking for a black bag, not too large. Best wishes to you and your first class service, I am sure I will be back, Sue." (Berkshire, UK)
"I received my Mulberry Pumpkin Kiera last week. How exiting it was to collect my big box from the post office. How lovely it was to find your website and purchase a 'pre loved' Mulberry knowing that it was authentic. The Kiera is in amazing condition, somebody has looked after it very well. The girls at work were more gushy over my new bag than if someone had brought a new baby into the office! Thank you. I love my new bag and hope that it will not be my last purchase from your site. Kind regards, Rachel". (Exeter, UK)
"It is absolutely perfect in every way! I bought it as a changing bag for my daughter – nappies, wipes, toddler food and teething rings all fit with room to spare for my essentials. So, I’m delighted with my purchase. Perhaps a little decadent, but I’m worth it :) Kind regards, Mandy". (Aberdeen)
"Thought I would let you know that the Miu Miu bag has just been delivered and I love it, really thrilled, Kindest regards, Carol" (Surrey, UK)
"I just received my new Mulberry Ayler tote. When I unwrapped it (massive amount of fun in itself, I love the huge ribbon) I was very happy to find the bag is in beautiful condition. I have been in love with this bag since it was new season about 5 years ago with Mulberry and as it was completely out of my price range then I have occasionally looked it up just to see if they are still around anywhere, when I searched it the other day and your site came up I decided to go for it and see what turned up! I am extremely impressed with your site and the level of care you take from the wrapping complete with complimentary shopper to the very well presented branding and overall look and feel of your company. Very well done, I shall definitely be recommending you to my friends and thank you very very much, Kind regards, Naomi." (London)
I have just received the Mulberry Congo Matilda and I am absolutely thrilled with it. Cannot praise you enough for your fantastic attention to detail in the wrapping of the bag and brilliant customer service. Would not hesitate to recommend your company as it has truly been a worry free buying experience from start to finish. From a very satisfied customer. Best wishes, Lorraine". (Kent, UK)
"Just a short note to say what a fantastic service you provide. My Mulberry handbag was delivered on time and so beautifully wrapped it was a shame to open it, but open it I did and was completely blown away at how lovely the bags is. Well done you have made me very happy. Thanks again, Brenda" (London, UK)
"Thanks for my new bag! It's even nicer than the last one I bought and I didn't think that was possible!! It's just gorgeous and I am of course spreading the word of your store :). I originally found you on ebay after I had a bad purchase on a fake Mulberry, which has since been sorted and when I was looking at others, I saw some bags you had advertised there and then went straight to your site.
I do check your site on an almost daily basis.....just in case I miss something!, Thanks again, Allyson" (Surrey, UK)
"Opening your package is like opening christmas day presents, you wrap and present so meticulously that I am now on the prowl for the next bag. The Marc Jacobs is gorgeous, my Daughter also loved it a lot. Thanks a ton, Regards, Dorothy." (Lancashire, UK)
"The 'mink ombre' is perfect! I am so very glad that I spotted it when I did and decided to go for it. I would also like to say that I really appreciate your very friendly and helpful customer service. Its rare to get such excellent customer service and so many wonderful genuine bags in one place. Very happy indeed! Kind regards, Marie." (London, UK)
'Choc Annie arrived safely yesterday and to say I'm delighted would be an understatement. I adore her and the condition is amazing. Thank you, Fiona' (Hertfordshire, UK)
"I just had to write to let you know that I received my beautiful Luella Stevie Tote. I was so excited when it finally arrived. She is beautiful. Thank you for the fabulous packing. I was awe struck to the meticulous care taken as I unwrapped each layer. She is a beauty and a bag I will treasure for a long time to come, Thank you, Roberta." (Florida, USA)
'I absolutely love my bag and will definitely be shopping from you in the future." (Nicole, Cheshire, UK)
"To all at Lovehandbags, My bag arrived safely today and I am absolutely delighted with it. It is a lovely bag, and in excellent condition, just as described. I just wanted to say thanks to you all for the extremely efficient and friendly service you have given me, and that it was a real treat to receive such a beautifully packaged item. Every layer was a pleasure to open! I will certainly return to Lovehandbags in the future and would happily recommend you to any potential purchaser as an exemplary retailer. With best wishes and kind regards from a very happy customer, Alyson." (Essex, UK)
"Thankyou so much! I have just received the very gorgeous ginger brooke. Wow! what can I say, it is truly stunning and I am completely bowled over with just how gorgeous the bag is. The colour is amazing, the condition is beyond superb and the style is just so very cute. It is perfect and I am so very pleased, I looked at your site at exactly the right time..... very very very happy. Kindest regards, Marie."(London, UK)
"My lovely Phoebe arrived this morning and I am thrilled with her, she is just perfect! May I take this opportunity to commend you on your excellent service! From start to finish it has been a pleasure to deal with your company - from first taking the plunge to request a part exchange quote to actually receiving the beautifully wrapped parcel! it has been a great experience, one that I would definately wish to repeat! Kindest regards, Angela." (Lancashire, UK)
"Many thanks for the lovely Blenheim plum glace bag, it is a beautiful bag and my belongings are already in it. Many thanks for your patience and help, I will be back as a buyer and maybe to sell my hardly used chocolate Roxanne. Once again many thanks and I should also mention how beautifully packaged it was, I love that extra care. Best regards, Sue." (Berks, UK)
"I am loving the Prada!! Thank you for such excellent customer service :0) Thank you again and please pass on my thanks to the rest of the team :0), Louise." (Milton Keynes, UK)
"I just wanted to write and thank you for my beautiful bag. I received it today. The ribbon in the box and all the stickers etc made me feel like I was opening a christmas present!!! I absolutely love the bag, and thank you for such a smooth transaction, I hope to purchase from you again." (Kelly Somerset, UK)
"Just wanted to say thanks for my lovely Mulberry Alana handbag. I have been searching for this particular style for ages with no luck then I stumbled across this website. After one quick call to check on delivery I felt confident to place my order, and I was not disappointed at all. My bag is exactly as described and I can't stop looking at it. I will tell all my friends and will be returning in the future to browse myself." (Kirsty, Staffs, UK)
"Thank you so much for sending it so quickly. It arrived before I left for work this morning - so I got chance to have a peek. Perfection - thank you. It's great to know that I can purchase from you knowing that the bags will be in tip top condition and 100% authentic. I was tempted to buy a similar bag on ebay but just couldn't guarantee authenticity - hence my return custom... Thanks again, Alexandra." (Poole, Dorset, UK)
"I wanted to let you know that the red roxy arrived as planned. It is far better than I had imagined and I am absolutely over the moon. Thank you so much. Kind regards, Fiona." (Hertfordshire, UK)
"Just wanted to let you know I received the bag and love it. Thank you very much for all the help, Dorothy." (Lancashire, UK)
"I have received the chocolate Roxanne. It was very well wrapped and packaged. Thanks for your wonderful customer service and prompt shipping. Can't wait to get another bag from you... Cheers!, Lynn from Sunny Singapore."
"Just to let you know the bag arrived this morning and I LOVE IT!!!!!!! Thank you very much! I'll sure be back! Kind Regards, Simone." (Dublin, Ireland)
"Hoping to purchase more Ledbury's from you and thanks for such a brilliant bag with packaging and service to match. Kind Regards, Carol." (East Sussex, UK)
"Just to let you know that both bags have arrived this morning, and I am absolutely thrilled with both of them! They are stunning!! The leather on the miu miu is just tdf and the Mulberry red congo breton is sooo beautiful - I don't know which one to wear first! I am so pleased! Thank you. Warmest best wishes, Oonagh." (Co.Down, Northern Ireland) sell or part exchange service
"The handbag arrived yesterday. It was beautifully packed and in even better condition than I was expecting. I love it. Thank you!" (Elisabeth, New York, USA)
"Thank you for sending the beautiful bag so swiftly. It's perfect and I love your attention to detail with all the wrapping and ribbon - fantastic. I will definitely be recommending you to my friends and family and handing out your cards. Thanks again, Alexandra". (Dorset, UK)
"The Aviva arrived yesterday morning, many thanks indeed. It is a lovely bag, I am very pleased with it. The service you have provided has been superb... thanks for that. I look forward to buying from you again in the future. Kindest Regards, Pauline". (London, UK)
"I am absolutely delighted with my bag, it is beautiful. Wrapped so lovely, I thought Christmas had come a week early. I am sure I will be back. Being a bagaholic, I just love bags, and your title is magic!! So thanks once again, have a lovely Christmas and successful New year, which I'm sure goes without saying. Kind Regards, Sue". (West Sussex, UK)
"Just wanted to let you know the bag arrived safely this morning and I am thrilled with it! So beautifully packaged as well, it was like Christmas! Thanks so much, Charlotte". (Hampshire, UK) find me a handbag service
"The Blenheim has arrived and I'm so delighted with it! It's much more beautiful in real life than I had imagined! Thanks ever so much for the lightning fast shipping, super packing and superb customer service! Best Christmas and New Year Wishes to you!, Kellan" (Bangor, UK)
"What a gorgeous bag, I could actually smell the leather through the box, it is completely yummy!!!! And it arrived more beautifully packaged that any new handbag I have ever received, Honestly, I have never seen anything like it. Thank you so much for such a lovely purchase, the bag is perfect, and I must say, lovehandbags is too!!!!!, Kindest Regards, Paula" (Cranston, USA)
"Just wanted to tell you I'm thrilled with the Bayswater that arrived this morning. Many thanks and good luck with your new business, Best Wishes, Karen" (Southampton, UK)
"I love the bag, it is just as I hoped and in very good 
condition. I also very much liked the packaging and the ribbon - which made it even more special. I would definitely use your site again. Best Regards, Lynne" (Swindon, UK)
"I just wanted to say I am absolutely thrilled with my purchase. This is the first designer handbag I have bought online and despite the sweaty palms and heart palpitations as I pressed the enter key, I could not be more pleased. The extra touches of the hand written note and the box tied with ribbon made the purchase just that more extra special. I whooped with delight on its arrival. I will have no hesitation in purchasing from Lovehandbags again and will certainly recommend your website to others. Thank you for an easy, smooth and trustworthy transaction". Sue (Berkshire, UK)
"Thanks for the beautiful Mulberry handbag! Very good condition, I shall certainly be keeping it for special occasions. The bag is so lovely and so beautifully wrapped. Things like that really do make a difference, Regards Nicola" (West Sussex, UK)
"Thank you VERY MUCH - your service has been wonderful and I LOVE my bag! I have already started to distribute your cards - but am tempted to be selfish and keep your service for myself! Thanks again, Isabel" (Swithland, Leics, UK)
"Thank you so much for the gorgeous package. I enjoyed unwrapping my 2 new handbags and when I saw them I was delighted. The Choc Bays is so smooooshy and gorgeous, I absolutely love it. The Choc Roxy is in fab condition and I can't wait to use both of my new bags. The service you provide is personal, professional and second to none. I have recommended you to my friends and hope they will be purchasing from you in the near future. Keep up the fantastic work and I look forward to buying from you again soon, Kindest Regards, Lisa" (Perth, Scotland)
"I just wanted to let you know that Mulberry Pasadena handbag arrived Tuesday morning. As per my previous Mulberry purchase with you, it was beautifully wrapped and exceeded my expectations in its condition and immaculate state. As a massive Mulberry fan I now have 15 pieces in my collection, but I am seriously considering this bag as my favourite! It incorporates all of my favourite bits of a classic Mulberry - and looks as if it has never been used! Thank you once again for a great shopping experience. I have got into the habit of checking your site daily - which is very dangerous on my bank balance! Best regards, Sally." (Surrey, UK)
"Thank you for my package. I wanted to leave a testimonial on your website so hopefully you are able to use this mail. I have been on holiday and saw someone with a Mulberry Ayler Rio Tote bag. I thought I would browse the net and came across your lovely website. I placed my order and returned from holiday to find waiting for me your parcel. The unveiling of the bag was such a treat and I enjoyed all the ribbon and tissue paper. Christmas has come early! I loved my shopping experience with lovehandbags and I am thrilled to bits with my new bag. I shall not hesitate in letting my handbag enthusiast friends know about your amazing site including my husband!! Thank you. Kindest regards, Michelle". (Marden, UK)
"I simply wanted to express my thanks for your amazing service. I received my Emmy bag and it was like brand new. The shipping was fast and the packaging gorgeous. I have recommended your website in conversation and will be purchasing from you again. Thank you! Kind regards, Peta". (Auckland, New Zealand)
"I have received my Mulberry Messenger Bag and am delighted with it. The packaging was amazing much more than I expected. After buying several (authentic??) bags on line and being disappointed you have surpassed my expectations. I will be buying again from you and passing your website on to friends, Lisa." (Aberdeen, Scotland)
"Wanted to let you know that I collected my parcel from the post office after work. But also, to say a huge 'Thankyou' for my bag - it really is beautiful and the most amazing bag ever!! The colour is wonderful and the condition immaculate. It's definitely my most favourite out of all the bags I have bought from you so far!! :) Thanks again and I am sure I will be back.....again!!, Best wishes, Allyson." (Surrey, UK)
"Love love love my new Prada BN 1773 Deerskin Hobo, what a buttersoft and fantastic bag! It is my third purchase from lovehandbags and as usual the handling was smooth, lovely and packaged safely As a tPf member and satisfied customer I can say here I'm in the safest possible hands when to expect a perfect service and genuine bags and purses. With kindest regards from Germany, Nicola". (Dusseldorf)
"Mitzy has arrived yesterday and as expected she's stunning! Thank you so much for your care - I am happy to be back with you.
I know your website because I'm already your customer (my first purchase was an oak tooled Mulberry purse on Ebay) and hardly a day goes by without taking a look at your shop. Many Kindest regards from a German Mulberry Lover and from now on a happy Mitzy owner, yours sincerely, Nicola (Dusseldorf, Germany)
"I received the bag earlier today, it is beautiful, and the packaging made it feel very special, thank you, Alice" (London, UK)
"Thank you so much for all your help and care. I received my Mulberry Phoebe and purse. The items came beautifully packaged and were in fantastic condition. I must congratulate you on your professional yet personal service. I fully intend to use you again." Romi (Leicester, UK)
"I just received my gorgeous Mulberry Tetbury today. The packaging was amazing and caused a general stir in the office (mostly men). I just wanted to convey my thanks to you all for the effort you put into this order, the bag is an anniversary present from The Husband and the packaging completed the experience. Thanks again, Warm regards Helen". (London, UK)
"I just wanted to let you know that the parcel arrived safely, beautifully wrapped as always, and that I'm thrilled with the Saskia! It is so beautiful and the colour is wonderful - just the right, vibrant red. Thank you for a perfect transaction and a lovely bag. It was a pleasure! Kind regards, Vicky." (tPF, the Purse Forum member, Sweden)
"I received the Marc jacobs clutch and am absolutely thrilled with it. Thank you so much, Regards, Dorothy."(Lancashire, UK)
"Many thanks for the lovely chocolate Elgin, which arrived safely today. What a super bag it is, and I know I am going to find it very useful. I'm really delighted with all my recent purchases from Love Handbags. It has been a great pleasure dealing with you and I know it won't be long before we're in touch again! Meanwhile very best wishes, and many thanks again. With kindest regards, Amanda'." (Devon, UK)
"Hi, Received the most gorgeous Mulberry Elgin yesterday and it is absolutely fabulous! Purchasing from you was a truly wonderful experience! Thank you so much! Kindest regards, Malin." (Skara, Sweden)
"I would just like to thank you for my Mulberry vintage wexford deerskin tote bag, I love it so much, it is better than I expected! Your service is amazing, thank you so much! I would definately recommend your company, it's fantastic! Thank you again, Kindest regards, Sarah." (Essex, UK)
"Just wanted to say that the black Jacquetta is really lovely and I am thrilled to bits with her. It is actually much nicer in real life than I had imagined and this style looks great in black, it was well worth the time deciding which to go for. kind regards, Marie." (London, UK)
"Well I've just used the collonil premium lotion on my Darwin Chocolate Tooled Bays (from LH of course!) and apart from smelling lovely the leather has come up a treat. I used the brush to work the lotion in, a little goes a long way and when dry the cloth to buff. I'm very pleased with the result. I'll definitely be re ordering when the time comes. It's a really good kit with everything you need to care for a whole range of handbags. Also very convenient to have everything contained within the drawstring bag. Thanks again for the excellent product and service, Best wishes, Kim." (Essex, UK)
"I received my red roxanne and matching purse today and I am over the moon!! The bag is just perfect! I was slightly apprehensive about the colour, but it is just gorgeous! and the packaging was so lovely, thankyou! Thanks again for all your help. It was an absolute pleasure buying my bag from you! Kind regards, Julie." (Nottingham, UK)
"My stunningly beautiful Pasadena arrived today! It was in great condition, exactly as described - and more. Excellent customer service, and the packaging was second to none. I'm thrilled! This will hardly be my last purchase from you. Beautiful bag, swift shipping, lovely packaging and great service. Whats not to love about lovehandbags? :) Thank you." (Monica, Malmoe, Sweden)
"From start to finish my shopping experience with Love handbags has been truly amazing. I found the website by chance after seeing a review on a bag forum. I spent literally hours looking at all the bags for sale and decided to go for my all time favourite - a Mulberry chocolate Roxanne, gently loved. The descriptions are great and really tell you everything you need to know about each bag. My bag arrived within 2 days and I was just so excited when I saw it. The Roxanne was presented beautifully in tissue and ribbons as if brand new and I enjoyed unwrapping it and seeing it for the first time. I absolutely adore the bag and can't stop looking at it. I will definitely be back - in fact I can't help looking at your website every few days to check for new bags. Thank you so much, Carly." (Berkshire,UK)
"I opened up my lovely parcel today and I was completely delighted with the contents. The bag is truly beautiful, as is the matching pouch. I'm very excited! Thank you for the accuracy of the description and also the excellent packaging - all those layers of tissue paper and ribbon really do make a difference. What a wonderful buy. I'll be back for more, I'm sure. Thanks again! Claire."(Canberra, Australia)
"They arrived safely this morning! The bays has a superb colour and is more than I could have hoped for. I'm delighted to have found such a beautiful, rare and authentic bag through Lovehandbags. The purse is adorable and I'm sure these won't be my last purchases, Regards, Kim." (Essex, UK)
"I have just received the bag, it is beautiful! Thank you:) Best regards, Isabelle." (Paris, France)
"The bag arrived this morning. It is lovely as I had hoped and your description was very accurate. I didn't find out about your company until recently but would purchase from you again and would definitely recommend you to others. Regards, Catherine." (Cambridge, UK)
"She arrived this morning and I am delighted with her. Such lovely leather and your packaging was a delight to open. Thank you very much, I will have no hesitation in recommending Love Handbags to others. Best wishes, Kim." (Essex, UK)
"I have just received my beautiful rosemary. Its a beautiful colour, really rich and summery, its a perfect size, I am happy and very glad that I ordered it. The packaging is lovely too...
"Thank you the red matt glove roxanne is beautiful. I can't believe how soft and plush the leather is and the matt red colour is just gorgeous. I love the bag and I love the fact that you have made searching for and buying pre-loved bags a pleasure. Will recommend you to everyone. Kindest regards, Marie." (London, UK)
"Thanks so much. My beautiful bag arrived bright and early yesterday morning without any problems. The packaging was fantastic and the bag is stunning. I have also been recommending lovehandbags wherever possible and can't wait until my next purchase. Thanks for all your help. Chloe". (New South Wales, Australia)
"Thank you again for the gorgeous bag. I also want to thank you for your fantastic service, if only all retailers were as conscientious as you. Your attention to detail is excellent. I will continue to keep an eye on your website! I wish you all the very best with your business. Kindest regards, Rubyna". (Norwich, UK)
"She arrived yesterday! She's so beautiful, I'm so happy! I will most definitey shop with you again should I find any of the bags I am looking for there. Best Regards, Anne". (Jaerfaella, Sweden)
"Many thanks for sending the Araline so quickly, and what a fantastically wrapped package! I'm really pleased - thank you! Best Wishes, Caroline". (Hertfordshire, UK) sell or part exchange service
"Just wanted to let you know that I received my gorgeous Bottega Veneta bag in today's mail. It is exquisite, I have never felt leather so soft in my life. As always, it was packed beautifully and arrived in fantastic condition. Opening your boxes is second to none - your attention to detail is extraordinary. I also appreciate your allowing me to do a part trade with my Mulberry Roxanne A4 tote, made me feel like I was making a wise financial decision in these tough times. Thanks again, hope to be shopping with you again very soon!!!, Best Regards, Paula" (Cranston, USA) sell or part exchange service
"Many Thanks! Just wanted to let you know that I received the Mulberry Elgin tote. It's a very lovely bag which I really enjoy carrying. Ditto for the Phoebe bag I ordered previously. Also thanks so much for the careful packaging. I received both bags in great condition and within a week of being ordered". Millie Hill (Seattle, USA)
"I do actually really LOVE my bag. Packaging was second to none, service Excellent. All very Beautiful, Top marks for everything; have recommended you to my friends and I would definitely purchase again, Regards, Barbara" (Pulborough, West Sussex, UK)
"I immediately 'swooned' over the bayswater last night when I opened your box. The bag is fabulous, Best wishes, Jenny" (Wirral, UK)
"just got the parcel yesterday! It was like x-mas receiving this big box, so well packed, with its ribbon and all...I've enjoyed just opening it! The bags are great. They were so well and nicely packed too... I'm very happy with the small one which is really new! The two other ones are gently used as expected, so no surprise. So I am very pleased with them and with your great service! I would just like to add how much your site is great, the e-mail contact so nice, well all is just PERFECT! Kind regards, Celine (Ways, Belgium)
"I simply loved the Mulberry Woody I purchased! Thank you so much!:)" (Sonja, Kew, London)
"The lovely Bays came today and I was speechless and stunned with her beauty!!! As I received the parcel I noticed how carefully this was packed. After opening and seeing all these sheets like silk I thought Santa Claus couldn't have done it better. Your shop expresses the accuracy and care for these bags, it is such a pleasure to look at all the beauties shown there and to read your inviting and welcoming descriptions and explanations. Let me thank you so much - I have much more than expected and I am honestly so happy to be your customer! Again a thousand thanks, Kindest and Happy regards from Dusseldorf, yours sincerely, Nicola" (Dusseldorf, Germany)
